Because SmartyGrants is hosted by us, implementation is very simple at your end.
Most new clients start by setting up a trial account (you can do that even before you've spoken to us). Any information that's loaded into a trial account can later be transferred to a live account so you don't have to waste time dealing with dummy data if you don't want to.
Of course, we're always really happy to help answer questions - call us on (03) 9320 6888 or email firstname.lastname@example.org.
Once you're ready to go, we'll send you our standard agreement. You review and return that to us, and we'll start skinning your SmartyGrants applicant site (copying the look and feel of your own website). That usually takes us around a week.
For the vast majority of clients, that's it! You can start finalising your forms, setting up your rounds, stages and budgets. Once you open a round, you're ready to start using the applicant site link for advertising your round and getting those applications coming in.
New clients also receive:
- training vouchers for your staff;
- a two-hour process consultation;
- two one-hour webinars; and
- access to unlimited phone and email support.