Support and Training
All SmartyGrants subscriptions come with a range of complimentary training and support:
- FREE access to SmartySkills, the SmartyGrants learning management system (LMS).
- FREE access to the Help Hub, a source of comprehensive written documentation on all functionality with links to other helpful resources. To access the Help Hub, select Online Documentation from the Manage Site.
- FREE access to weekly Q&A sessions with the SmartyGrants Training Team (book in advance as attendance caps apply).
- FREE access to bi-monthly webinars. Advertised in SmartyNews - our bi-monthly SmartyGrants newsletter.
- FREE access to phone and email support when you contact our Support and Training Team.
- FREE access to peer support through our SmartyGrants Forum.
Custom training can also be arranged and SmartyGrants Managed Services can be engaged for customers who are short on time or have complex needs.
Training and support are provided by real-life humans who are SmartyGrants experts and grants experts, who care about and respect your needs and timelines, and who take seriously their obligations to meet agreed response time targets.
For more information, see Training and Support.